Privacy Policy

Last updated: May 10, 2026 · Effective: May 10, 2026

This Privacy Policy describes how Frank Low, LLC (“Ink Funnels,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit inkfunnels.com, opt in for our case study, or purchase our products.

1. Information We Collect

When you opt in via our website forms, we collect:

Your name (first and last)
Your email address
Your mobile phone number
Your SMS consent (when you check the consent box)

When you purchase Ink Funnels, we additionally collect:

Billing information (processed by our payment processor; we do not store full card details)
Account information required to deliver the product

We may also automatically collect technical information when you visit our site:

IP address, device type, browser type, operating system
Pages visited, time on site, referral source
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Deliver the case study video and the Ink Funnels product
Send you SMS messages about Ink Funnels (only if you opted in)
Respond to inquiries and provide customer support
Process purchases and refunds
Improve our website, products, and services
Comply with legal obligations

3. SMS Communications

If you opt in to receive SMS messages by checking the consent box on our forms, you agree to receive marketing text messages from Ink Funnels at the phone number you provided.

Frequency: Message frequency varies based on your engagement. Typically 1 to 21 messages over 30 days during active outreach.
Cost: Message and data rates may apply, depending on your mobile carrier plan.
Opt-out: You can unsubscribe at any time by replying STOP to any of our messages. You will receive a final confirmation message and no further messages thereafter.
Help: Reply HELP to any message for assistance, or contact us at [email protected].
Consent is not a condition of purchase. You can purchase any of our products without opting in to SMS.

4. Sharing of Information

We share your information only with the following categories of third parties, all bound by confidentiality:

GoHighLevel (HighLevel Inc.) — our CRM and SMS infrastructure provider
Twilio Inc. — SMS delivery (via GoHighLevel)
Anthropic PBC — AI model provider for our automated SMS responses
Payment processors — Stripe and similar, for transaction processing
Email infrastructure — SendGrid and similar, for transactional email
Analytics providers — for site usage measurement (anonymized where possible)

We do not sell your personal information to third parties.

5. Data Retention

We retain your information for as long as you have an active relationship with us, or as needed to comply with our legal obligations. After you opt out or close your account, we retain limited records for compliance and audit purposes.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Correct inaccurate information
Delete your information (subject to legal exceptions)
Opt out of marketing communications
Receive a copy of your data in a portable format

To exercise any of these rights, email [email protected].

7. Cookies

We use cookies and similar technologies to operate our site and understand usage. You can disable cookies via your browser settings; some site features may not work as a result.

8. Children

Our services are not directed at children under 13, and we do not knowingly collect information from them.

9. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top reflects the most recent version. Material changes will be communicated via the email address on file.

10. Contact

Questions or concerns about this policy or our data practices:

Frank Low, LLC
Email: [email protected]
Website: https://inkfunnels.com